Residential Customers
Santee Cooper completed a months-long public comment process so that customers and others could review and provide input on the proposed changes.
On Oct. 30, 2026, the Santee Cooper Board of Directors approved an average 3.3% increase across its retail customer classes in 2027, paired with rate structure updates shaped by customer feedback. Another overall average increase of 3.1% will take effect in 2028.
Residential Rate Changes
The 2027 adjustment for residential customers is a 4.7% increase, and the proposed 2028 adjustment is a 4.6% increase. The typical residential customer would see an average monthly bill increase of about $6.60, or approximately 20 cents a day, in 2027, with a similar impact expected in 2028.Santee Cooper held customer focus groups earlier this year, and these rates incorporate feedback from those sessions. Revised residential customer rates change how demand charges are calculated to reduce the impact of isolated spikes in electricity usage on customer bills. Instead of billing demand on a single highest-hour charge, the new Balanced Demand Billing will include a charge for the average of a customer’s maximum hourly use during the four highest peak periods each month.
Calculate How the Rate Adjustment Could Impact Your Bill
Residential customers can see how the rate adjustment may affect your bill, based on your past energy use, and get ideas to reduce your bill by changing when you use the most electricity.
Rate CalculatorAdditional Residential Rate Information
