Santee Cooper is Closing Retail Offices, Old Santee Canal Park due to Winter Weather

Posted January 21, 2025 | Media Contact

MONCKS CORNER, S.C. – Santee Cooper retail offices in Myrtle Beach and Moncks Corner will be closed Wednesday in anticipation of slick roads and other potential weather challenges. They will remain closed Thursday because of forecasted icy conditions.

Customers can do business with us anytime using the MEL app, including monitoring their power usage. The app allows users to set high bill alerts, pay their bills, and more. They can also reach customer service at 800-804-7424.

Please report any downed power lines at 888-769-7688.

Santee Cooper teams across the company are ready for the cold temperatures and possible outages. Customers can report and track outages at stormcenter.santeecooper.com.

Additionally, Old Santee Canal Park will close at 4 p.m. Wednesday and open when it’s safe to do so.

Santee Cooper

Santee Cooper has served the people of South Carolina for 90 years. Santee Cooper is the state’s largest power provider and the ultimate source of electricity for 2 million people across the state. It also provides clean drinking water to more than 200,000 people. Through its affordable, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper helps power South Carolina. To learn more, visit www.santeecooper.com and follow #PoweringSC on social media.