Ways to Pay
We aim to make paying your Santee Cooper bill easy and convenient. You can choose the payment option that fits best for your business.
Compare Payment Methods
| Payment Option | Posting Time | Fees | Payment Method |
|---|---|---|---|
| MEL (Registered user) | Posts within 24 hours |
No fee for checking (ACH). Residential - $2.50 for credit/debit |
Credit/Debit Checking (ACH) |
| MEL (One-time payment)* | Posts within 24 hours | Residential - $2.50 Commercial - $12.95 |
Credit/Debit Checking (ACH) |
| CheckOut | Posts in near real time | $1.50 | Cash Only |
| Western Union | Posts within 24 hours | In-Store - $1.50 Online with Card - $16 |
Cash Credit/Debit |
| By Mail | Posts within 7-14 business days | No Fee | Pay with Checking |
| By Phone* | Posts within 24 hours | Residential - $2.50 Commercial- $12.95 |
Credit/Debit Checking (ACH) |
| In Person | Posts in near real time | No Fee | Check Cash |
| Auto Pay | Posts within 24 hours | No Fee for Checking (ACH) | Credit/Debit Checking (ACH) |
*Residential customers, a $2.50 transaction fee will be applied for every $300 increment on debit/credit card transactions or every $600 increment on ACH transactions.
Commercial customers, a $12.95 transaction fee will be applied for every $800 increment on debit/credit card transactions or every $1000 increment on ACH transactions.
Pay Online
My Energy Link (MEL)
Register for MEL to quickly and easily make fee-free online payments, plus get all the perks MEL offers. You also can make convenient one-time payments that include convenience fees without registering.
Pay In Person
Santee Cooper Offices and Banking Partners
Pay your bill in person at our Myrtle Beach or Moncks Corner retail offices or at one of our bank partner locations.
Western Union Locations
Pay your bill at any Western Union location, including your local Bi-Lo, Kroger, Food Lion, Rite Aid and Walgreens.
Find a LocationBuscar una ubicación
CheckOut
CheckOut is a fast and convenient way to pay your bill at the checkout lane at participating retailers. Bring your bill, which has a barcode on the second page, to one our of partner stores.
Find a StoreFind Your Barcode
Pay by Phone
888-798-3785
Have your account number ready and give us a call. We accept electronic check, debit cards and credit cards (Visa, MasterCard, American Express and Discover – convenience fees apply).
Pay by Mail
Santee Cooper
P.O. Box 188
Moncks Corner, SC 29461-0188
Use the return envelope provided in your bill to mail your check or money order (no cash, please).
Post Office Delays
The United States Postal Service is lengthening its standards for the time it takes to deliver the mail, which could delay the delivery of your Santee Cooper bill and your payment by a couple of days. This may result in a late fee if your payment is received after the due date. To avoid this, we encourage our customers to pay fee-free with your checking account information using MEL.
Auto Pay
Have your payment drafted monthly from your checking account, savings account or credit card(fees apply) in one of these ways:
- Registered MEL users can set up Auto Pay with a credit card through the app.
- Fill out the form on the back of your bill.
- Fill out the Auto Pay application and return it to a Santee Cooper retail office.
Payment Arrangement
If you need more time paying your bill, contact us at 800-804-7424 or customercare@santeecooper.com, and we can work together on a solution that's best for you.